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PRODUCT REVIEWS
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1review(s)
2020-01-25 00:39:29
Nicole Lamy
If you want to get ripped off buy this chandelier. They lifted a picture from The Restoration hardware site and fraudulently portrayed it as the same. This is supposed to be 63ins W, I noticed after my issue with them thy changed it to 55 ins w. BUT what I got was a 23ins W chandelier. They did not seem to know what their site sizes were, they won't fix my issue with wrong size and they won't pay to return it. They have another fixture in the pendant section exactly the same size for $161, same look and exactly the dimensions they sent me, I offered to keep the chandelier if they refund me and only charge me for the size I got. they refused. So in reading the return policy, they take no responsibility. If its your fault too bad, if its their fault too bad. You are just stuck with it. To make matters worst I ordered 3 of these, 2 six globe ones 55ins w and this one with 8 globes. So I am disputing with payapl and they still want me to pay to send it back to get my refund. so I lose money shipping it back. I have such disdain for this company I will NEVER order from them and I won't trust them to fix any issues. They do not care that they are misrepresenting their products.
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